InnoSolve Solutions Pvt. Ltd.

1. Purpose

This Policy explains how we collect, use, process, store, and protect personal data, healthcare-related information, and business data when you engage with our healthcare consulting, digital health systems, AI platforms, and technology services.

2. Data We Collect

• Contact Data: Name, email, phone, organization
• Business Data: Project details, documentation, technical inputs
• System Data: Platform usage, access logs, analytics
• Healthcare-Related Data: Health system metadata, clinical platform data, project-specific healthcare datasets
• Sensitive Data: Restricted system data, protected infrastructure information

3. How We Collect Data

Data is collected via consultation forms, contracts, project onboarding, direct communication, platform interactions, and secure system integrations.

4. Legal Basis for Processing

• Contractual necessity
• Legitimate business interests
• Regulatory compliance
• Explicit consent where applicable

5. Use of Data

Data is used strictly for healthcare consulting, digital health system delivery, AI platform development, clinical system design, infrastructure deployment, compliance management, invoicing, and operational communication.

6. Sharing & Disclosure

We do not sell, rent, or trade data.

Data is shared only with authorized partners, subcontractors, infrastructure providers, or regulatory authorities under contractual, legal, and compliance obligations.

7. International Transfers

Cross-border data transfers, when required, follow strict safeguards, contractual controls, and regulatory frameworks.

8. Data Retention

• Project records: Minimum 7 years
• Healthcare system data: As per contractual and regulatory obligations
• Marketing data: Until opt-out

9. Cookies

We use cookies for security, session management, and analytics.

11. Data Security

We implement enterprise-grade security including encrypted transmission, secure storage, role-based access control, audit logging, infrastructure isolation, and governance frameworks to protect healthcare, clinical, and sensitive business data.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age.

13. Third-Party Links

We are not responsible for third-party privacy practices.

14. Policy Updates

Policy updates will be published on this page with advance notice.

15. Contact Information

📧 [email protected]
📞 +91 89181 13800

For healthcare data governance and compliance inquiries, contact: [email protected]